Selira AI Terms of Use

By accessing or using the App or Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. You must be at least 18 years old to use our Services.

If you do not agree with all of the provisions of these Terms, do not access and/or use the App or Site.

Important Notice About Dispute Resolution: Section 10.2 of these Terms contains provisions governing how disputes between you and us are resolved, including an Arbitration Agreement which will, with limited exceptions, require disputes between us to be submitted to binding and final arbitration. Unless you opt out of the Arbitration Agreement within 30 days: (1) you will only be permitted to pursue disputes or claims on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; and (2) you are waiving your right to pursue disputes or claims in a court of law and to have a jury trial.

⚠️CRITICAL DISCLAIMERS - PLEASE READ CAREFULLY

Medical and Mental Health Disclaimer

SELIRA AI IS NOT A HEALTHCARE PROVIDER, MENTAL HEALTH SERVICE, MEDICAL DEVICE, OR PROFESSIONAL SERVICES PROVIDER. Our Services provide AI-generated entertainment and conversational experiences only. We are not qualified to provide, and do not provide, medical advice, mental health services, psychotherapy, counseling, crisis intervention, or any other professional healthcare services.

NO THERAPEUTIC BENEFIT: While conversational AI may be enjoyable or provide companionship, Selira AI makes no claims, representations, warranties, or guarantees that our Services provide any therapeutic, medical, or mental health benefit whatsoever. You should not rely on our Services for any health-related purpose.

NOT A SUBSTITUTE FOR PROFESSIONAL CARE: Our Services are not intended to be, and shall not be used as, a substitute for professional medical advice, diagnosis, treatment, therapy, counseling, or any other professional healthcare services. If you have or suspect you may have a medical or mental health condition, or are experiencing any health-related concerns, you must consult with a qualified healthcare provider.

EMERGENCY SERVICES - CRITICAL WARNING

IF YOU ARE EXPERIENCING A MEDICAL OR MENTAL HEALTH EMERGENCY, DO NOT USE OUR SERVICES. CALL 911 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY OR GO TO THE NEAREST EMERGENCY ROOM.

CRISIS SITUATIONS: Our Services are not designed for, and must not be used in, emergency or crisis situations. If you are:

• Experiencing thoughts of suicide or self-harm
• Considering harming yourself or others
• Experiencing a mental health crisis
• In immediate danger
• Experiencing a medical emergency

YOU MUST IMMEDIATELY:

• Call your local emergency services (112 in EU, 911 in US, 999 in UK, 000 in Australia)
• Go to your nearest emergency room
• Contact a mental health professional immediately

CRISIS RESOURCES BY REGION:

• International: findahelpline.com - Find crisis lines in 40+ countries
• European Union: 112 (Emergency), or visit IASP Crisis Centres
• Netherlands: 113 Zelfmoordpreventie (0900-0113) or 113.nl
• Germany: Telefonseelsorge (0800-1110111 or 0800-1110222)
• France: SOS Amitié (09 72 39 40 50)
• United Kingdom: Samaritans (116 123) or samaritans.org
• United States: 988 Suicide & Crisis Lifeline, or text "HELLO" to 741741
• Canada: 988 (national), or Crisis Services Canada (1-833-456-4566)
• Australia: Lifeline (13 11 14) or Beyond Blue (1300 22 4636)

DISCONTINUE USE: If you are experiencing suicidal thoughts, self-harm ideation, thoughts of harming others, or any mental health crisis, you must immediately discontinue use of the Services and seek professional help.

AI-Generated Content Disclaimer

ENTERTAINMENT ONLY: All character responses are generated by artificial intelligence. AI characters are not real people and do not possess consciousness, emotions, feelings, personal opinions, professional qualifications, or expertise of any kind. The AI does not understand your personal situation and cannot provide personalized advice.

ACCURACY NOT GUARANTEED: AI-generated content is unpredictable by nature and may produce inaccurate, unreliable, inappropriate, offensive, or harmful content. You acknowledge that you must evaluate and bear all risks associated with any AI-generated content. Do not rely on the accuracy, completeness, reliability, or usefulness of any AI-generated content.

NO PROFESSIONAL ADVICE: AI-generated content does not constitute and must not be used as professional advice of any kind, including but not limited to: medical advice, mental health advice, psychiatric advice, psychological advice, therapeutic advice, counseling, legal advice, financial advice, tax advice, or any other professional services.

User Responsibility and Acknowledgment

By using our Services, you explicitly acknowledge and agree that:

• You understand that Selira AI is for entertainment purposes only
• You will not use our Services as a substitute for professional medical, mental health, or other professional services
• You will seek appropriate professional help for any medical, mental health, legal, financial, or other professional needs
• You use our Services entirely at your own risk
• Selira AI bears no responsibility for any harm, injury, or negative outcomes resulting from your use of the Services
• You will immediately discontinue use and seek professional help if you experience any crisis situation

1. Accounts

1.1 Account Creation

In order to use certain features of the App or Site, you must register for an account ("Account") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the App or Site. Company may suspend or terminate your Account in accordance with Section 8.

1.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2. Access to the App and Site

2.1 License

Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the App solely for your own personal, noncommercial use on Apple-branded products that you own or control, subject to the Usage Rules set forth in Apple's Media Services Terms and Conditions (available at https://www.apple.com/legal/internet-services/itunes/). This license includes access via Family Sharing or volume purchasing, if applicable. For the Site, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.

2.2 Prohibited Activities

The rights granted to you in these Terms are subject to the following restrictions. You shall not:

• License, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the App or Site without authorization
• Modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the App or Site
• Access the App or Site to build a similar or competitive application, website, product, or service
• Use automated systems (bots, scrapers, etc.) to access or interact with our Services without authorization
• Attempt to bypass any security measures, rate limits, or access restrictions
• Use the Services to seek, obtain, or rely upon medical, mental health, psychiatric, psychological, therapeutic, counseling, legal, financial, or tax advice
• Use the Services as a substitute for professional medical care, mental health treatment, therapy, counseling, or any other professional healthcare services
• Use the Services during any medical emergency, mental health crisis, or when experiencing suicidal thoughts or thoughts of self-harm
• Rely on AI-generated content for any health-related, medical, or mental health decisions
• Upload, post, transmit, or otherwise make available any content that:
• Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Violates intellectual property rights of others
• Contains viruses, malware, or any malicious code
• Involves or exploits minors in any way
• Contains sexually explicit content or pornography
• Promotes hate speech, discrimination, or violence
• Impersonates any person or entity
• Infringes on privacy rights of others
• Glorifies, encourages, or provides instructions for self-harm, self-injury, suicide, or eating disorders
• Seeks or provides medical, mental health, or other professional advice
• Interfere with or disrupt the Services or servers
• Collect user information for commercial purposes without consent

2.3 Modification

Company reserves the right, at any time, to modify, suspend, or discontinue the App or Site (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the App or Site or any part thereof.

2.4 Ownership

Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the App and Site and their content are owned by Company or Company's suppliers ("Creators"). Neither these Terms (nor your access to the App or Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1.

3. User Content

3.1 User Content

"User Content" means any and all information and content that a user submits to, or uses with, the App or Site (e.g., content in the user's profile or postings). You are solely responsible for your User Content. You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.

3.2 License

You hereby grant (and you represent and warrant that you have the right to grant) to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content in the App or Site.

3.3 Acceptable Use Policy

The following terms constitute our "Acceptable Use Policy": You agree not to use the App or Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic (defined as real persons or similarity to), obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

3.4 Content Removal Policy

We reserve the right to review, flag, and remove any User Content that we determine, in our sole discretion, to be in violation of our Acceptable Use Policy or otherwise objectionable. This includes, but is not limited to, content that violates any third-party rights, is unlawful, harassing, abusive, threatening, harmful, vulgar, defamatory, false, pornographic, obscene, or otherwise objectionable.

How to report or request removal of content: Anyone can request the removal of content. Inside the app, use the report/flag control shown beneath any chat message, generated image, or video to flag it for review. You can also email [email protected] with a link to or description of the content and the reason for removal. We review every report and act on valid requests within 48 hours; for copyright claims see our DMCA Policy below.

3.5 Complaints Policy

We are committed to providing a positive and respectful environment for all users of our App and Site. If you have any complaints regarding any aspect of our services, please contact us at [email protected]. We will review and resolve all reported complaints within 7 business days.

3.6 Enforcement

We reserve the right (but have no obligation) to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person.

3.7 Content Moderation System

Selira AI employs a multi-layer content moderation system to ensure platform safety and compliance:

Multi-Layer Detection:

• Rule-Based Filtering: Pattern matching for explicitly prohibited content categories
• AI-Powered Analysis: Context-aware content evaluation using machine learning
• API-Level Moderation: Third-party moderation services as additional safety layer

Prohibited Content Categories:

• Zero Tolerance (Immediate Ban): CSAM, child exploitation, human trafficking, terrorism content
• Severe (Immediate Ban): Realistic violence involving minors, content depicting real minors
• Moderate (Warning System): Extreme violence, hate speech, harassment
• General Violations: Spam, impersonation, copyright infringement

Expressly Prohibited Terms:

The following terms and content categories are expressly prohibited on this platform. Any use of these terms in a sexual or exploitative context is actively blocked by our content moderation system:

• Minor-related terms: Lolita, Loli, Pedo, Pedophile, Preteen, Tiny (in sexual minor context), Nymph, Nymphet, Shota, Underage, Minor (in sexual context)
• Non-consensual content: Rape, Forced (sexual context), Non-consensual
• Incest: Sexual content involving a real family member of yours. Casting an AI companion in a family role is fiction and is permitted; describing sexual contact with an actual relative is not
• Extreme content: Bestiality, Zoophilia, Necrophilia, Scat, Scatplay
• Hate speech: Any racial slur, symbol, or content promoting racism, bigotry, or discrimination
• Other prohibited content: Human trafficking, terrorism, content depicting real persons without consent

These prohibitions are enforced at the system level through automated rule-based filtering and AI-powered content analysis. Attempts to generate such content are blocked and recorded against your account, and repeated violations lead to permanent suspension. Content involving minors is the exception to every allowance on this page: it is never permitted in any framing, fictional or otherwise, and results in immediate permanent suspension.

Response System:

• First Offense (General): Warning message displayed
• Second Offense: Final warning with account notice
• Third Offense: Automatic account restriction
• Zero Tolerance Violations: Immediate permanent ban, no warnings

Account Appeals: Users may appeal account restrictions by contacting [email protected]. Appeals are reviewed within 48 hours. False positive appeals may result in account reinstatement.

User Rights: Users have the right to:

• Receive notification of content violations
• Appeal account restrictions
• Request explanation of moderation decisions
• Report false positives

4. Subscriptions

4.1 Plans and Pricing

Selira AI offers the following subscription plans and credit packs:

Subscription Plans (monthly, auto-renewing):

• Free Plan: $0/month — Unlimited NSFW chat, 4 starter + 4 starter + 1 daily image credit
• Basic Plan: $12.99/month — Unlimited NSFW chat & content, 200 monthly image & video credits, basic chat memory
• Premium Plan: $19.99/month — Unlimited NSFW chat & content, 500 monthly image & video credits, long-term chat memory, access to special companions

Multi-month plans are available at discounted rates (3-month and 12-month). These are one-time payments with no recurring charges. All monthly credits are available immediately upon purchase.

Credit Packs (one-time purchase, no subscription required):

• Light Pack: $7.99 — 50 image & video credits
• Basic Pack: $12.99 — 100 image & video credits
• Premium Pack: $19.99 — 250 image & video credits

Credit Usage: Image generation costs 2 credits per image. Video generation costs 10 credits per video. Monthly subscription credits reset each billing cycle. Purchased credit pack credits never expire.

Subscribers may also purchase additional credit packs on top of their monthly allocation. Purchased credits are consumed after monthly credits are exhausted.

4.2 Subscription Period

The App, Site, or some parts thereof are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription. At the end of each period, your Subscription will automatically renew under the exact same conditions unless you cancel it or Selira AI cancels it.

4.3 Subscription Cancellations

You may cancel your Subscription renewal either through the profile settings page or by contacting Selira AI at [email protected]. You will not receive a refund for the fees you already paid for your current Subscription period, and you will be able to access the App or Site until the end of your current Subscription period.

4.4 Rate Limits

Selira AI reserves the right to implement rate limits for users of the App or Site, both Pro and Free, in order to maintain the functionality and performance of the App or Site. These rate limits may include restrictions on the frequency and volume of requests made to the App or Site and may be adjusted from time to time at the sole discretion of Selira AI.

4.5 Billing

You shall provide Selira AI with accurate and complete payment information. Card payments are processed through Finby. Cryptocurrency payments are processed through Boomfi, a secure crypto payment gateway supporting multiple blockchain networks. All prices are in USD. You are responsible for any applicable taxes or fees charged by your payment provider.

4.6 Refunds

Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of Selira AI.

4.7 Return, Refund and Cancellation Policy

Digital Services: As Selira AI provides digital services (AI companion conversations, image generation, and video generation), there are no physical goods to return. However, we are committed to customer satisfaction.

Refund Eligibility:

• Refund requests must be submitted within 14 days of purchase
• You may be eligible for a refund if you experience technical issues that prevent you from using the service
• Refunds are processed to the original payment method within 5-10 business days
• Partial refunds may be provided for unused portions of subscriptions

How to Request a Refund or Cancellation:

• Email: Contact us at [email protected] with your account email and reason for refund
• Phone: Call our customer support at +31 634681702
• Profile Settings: Cancel your subscription anytime via your profile page

Processing Time: Refund requests are reviewed within 48 hours. If approved, refunds are processed within 5-10 business days. Cancellations take effect at the end of your current billing period.

Non-Refundable Items:

• Credit packs that have been partially or fully used
• Subscription fees for periods during which you actively used the service
• Purchases made more than 14 days ago (unless required by law)

For any questions about our refund or cancellation policy, please contact us at [email protected] or call +31 634681702.

4B. Age Verification

4B.1 Age Verification Requirement

In certain jurisdictions where local laws require age verification for access to adult content, you may be required to complete an age verification process before accessing NSFW (Not Safe For Work) features of the Service, including but not limited to: AI-generated images, AI-generated videos, the NSFW content feed, and the standalone image generator. This requirement applies to users who register from jurisdictions where such verification is legally mandated.

4B.2 Verification Process

Age verification is performed by our third-party verification partner, Didit (didit.me), an independent identity verification provider. The verification process may include:

• Age Estimation: A selfie-based age estimation using facial analysis technology. This is the primary verification method and typically takes approximately 30 seconds.
• ID Document Verification (Fallback): If the age estimation result is inconclusive, you may be asked to provide a government-issued identity document (such as a passport or national ID card) for additional verification.

By using the Service in a jurisdiction that requires age verification, you consent to this verification process.

4B.3 Data Handling

Selira AI does not store, process, or have access to your selfie images or identity documents. All biometric and identity data is processed exclusively by Didit in accordance with their own privacy policy. Selira AI only receives a verification result (pass, fail, or review) and does not receive or retain any biometric data.

4B.4 Verification Outcomes

• Pass: Your account is granted full access to NSFW features. Verification is permanent and does not need to be repeated.
• Fail: If the verification determines that you do not meet the minimum age requirement (18 years), your account will be permanently restricted in accordance with applicable law.
• Review: In some cases, the verification may require manual review by Didit's team. During this period, NSFW features remain locked until a final determination is made.

4B.5 Scope

Age verification requirements apply only to users in jurisdictions where such verification is legally required. Users in other jurisdictions are not subject to this process. The list of applicable jurisdictions may be updated from time to time without prior notice as laws evolve.

5. Indemnification

You agree to indemnify, defend, and hold Company (and its officers, directors, employees, agents, affiliates, successors, and assigns) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of:

• (a) your use of the App or Site
• (b) your violation of these Terms
• (c) your violation of applicable laws or regulations
• (d) your User Content
• (e) any health-related, medical, or mental health issues, injuries, harm, or adverse outcomes arising from or related to your use of the Services
• (f) your reliance on any AI-generated content, including any decisions made based on such content
• (g) your use of the Services as a substitute for professional medical, mental health, legal, financial, or other professional services
• (h) any failure to seek appropriate professional help for medical, mental health, or crisis situations

Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such claim without Company's prior written consent.

6. Disclaimers

6.1 General Disclaimers

The App and Site are provided on an "as-is" and "as available" basis, and Company (and our suppliers) expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We (and our suppliers) make no warranty that the App or Site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.

6.2 Medical and Mental Health Disclaimers

NO MEDICAL OR MENTAL HEALTH WARRANTIES: Company expressly disclaims any and all warranties, representations, or guarantees that:

• The Services provide any medical, mental health, or therapeutic benefit
• The Services are suitable for addressing any medical or mental health condition
• AI-generated content is accurate, reliable, appropriate, or safe for any health-related purpose
• The Services can diagnose, treat, cure, or prevent any medical or mental health condition
• The Services can replace or substitute for professional medical, mental health, or healthcare services

6.3 AI Content Disclaimers

UNPREDICTABLE AI CONTENT: You acknowledge and agree that AI-generated content is inherently unpredictable and may produce:

• Inaccurate, incomplete, or misleading information
• Inappropriate, offensive, or harmful content
• Content that appears to provide professional advice but does not
• Content that may negatively impact your mental or emotional wellbeing

Company makes no warranties regarding the accuracy, reliability, appropriateness, safety, or completeness of any AI-generated content. YOU USE AI-GENERATED CONTENT ENTIRELY AT YOUR OWN RISK.

6.4 Third-Party Content

Company makes no warranties regarding any third-party content, including user-generated content, and expressly disclaims all liability for any harm arising from third-party content. You acknowledge that Company does not pre-screen all content and that AI-generated content may produce unexpected or harmful results.

7. Limitation on Liability

7.1 General Limitation of Liability

To the maximum extent permitted by law, in no event shall Company (or our suppliers) be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of, or inability to use, the App or Site, even if Company has been advised of the possibility of such damages.

7.2 Health-Related Limitation of Liability

WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES, INJURIES, HARM, LOSSES, OR ADVERSE OUTCOMES ARISING FROM OR RELATED TO:

• Any medical, mental health, psychiatric, or psychological condition, injury, harm, or adverse outcome
• Self-harm, suicide, suicidal ideation, or thoughts of harming yourself or others
• Mental health crises, emergencies, or deterioration of mental health
• Your reliance on AI-generated content for any health-related purpose
• Your use of the Services as a substitute for professional medical, mental health, or healthcare services
• Your failure to seek appropriate professional help
• Any delay in seeking professional help caused by use of the Services
• The accuracy, reliability, appropriateness, or safety of any AI-generated content
• Any emotional distress, psychological harm, or mental health impact resulting from use of the Services

7.3 Maximum Liability Cap

To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our total aggregate liability to you for any and all damages, losses, or causes of action arising from or related to these Terms or your use of the Services (for any cause whatsoever and regardless of the form of the action), will at all times be limited to a maximum of fifty US dollars (U.S. $50) or the amount you paid Company in the six (6) months prior to the claim, whichever is greater.

7.4 Essential Basis of Agreement

You acknowledge and agree that Company has offered the Services, set its prices, and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, that the disclaimers and limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and Company, and that the disclaimers and limitations of liability set forth herein form an essential basis of the bargain between you and Company. Company would not be able to provide the Services to you on an economically reasonable basis without these limitations.

7.5 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you. If you are dissatisfied with any portion of the Services or with these Terms, your sole and exclusive remedy is to discontinue use of the Services.

⏰8. Term and Termination

Subject to this Section, these Terms will remain in full force and effect while you use the App or Site. We may suspend or terminate your rights to use the App or Site (including your Account) at any time for any reason at our sole discretion, including for any use of the App or Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the App or Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content.

©9. Copyright Policy

Company respects the intellectual property of others and asks that users of our App and Site do the same. In connection with our App and Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our App or Site who are repeat infringers of intellectual property rights, including copyrights.

Reporting Claims of Copyright Infringement

If you believe that any content or materials on the Selira AI App, Site, or any associated services infringe your copyright, you may request removal of such content and materials (or access to them) from the Services by submitting written notification to our copyright agent designated below.

Please send all DMCA Notices to our designated agent at the following email address: [email protected]

Take Down Procedures

Upon receipt of a valid and complete DMCA Notice, we will take actions to remove and/or disable access to the allegedly infringing content or material and promptly notify the user who posted, uploaded or otherwise provided the content or material that we have removed or disabled access to such content or material.

Repeat Infringers

It is Selira AI's policy to terminate or suspend membership privileges and accounts of any user or member who repeatedly infringes intellectual property rights in its use of the Services and/or to remove, delete and/or disable all content and materials posted, uploaded or provided by such user or member.

10. General

10.1 Governing Law and Jurisdiction

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Jurisdiction: Subject to the Arbitration Agreement in Section 10.3 below (which does not apply to EU/EEA consumers), you agree that any dispute arising from or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in Utrecht, the Netherlands.

EU/EEA Consumers: If you are a consumer residing in the European Union or European Economic Area, you may also bring proceedings in your country of residence. Nothing in these Terms affects your rights as a consumer to rely on mandatory provisions of your local consumer protection laws.

10.2 Changes to Terms

These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our App or Site. You are responsible for providing us with your most current e-mail address. Continued use of our App or Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

10.3 Dispute Resolution

Please read this Section 10.3 (sometimes referred to herein as this "Arbitration Agreement") carefully. It is part of your contract with Company and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

IMPORTANT NOTICE FOR EU/EEA CONSUMERS: If you are a consumer residing in the European Union or European Economic Area, this Arbitration Agreement does NOT apply to you. EU/EEA consumers retain their full rights under EU consumer protection laws, including the right to bring claims in competent courts in their country of residence. You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

(a) Applicability of Arbitration Agreement
For users NOT residing in the EU/EEA: All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with these Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement.

(b) Notice Requirement and Informal Dispute Resolution
Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute ("Notice") describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Company should be sent to: [email protected]. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally. If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding.

(c) Arbitration Rules
The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims, counterclaims, or request for relief under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS's most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other disputes shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/.

(d) Waiver of Jury Trial
YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Company are instead electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above.

(e) Waiver of Class or Other Non-Individualized Relief
ALL DISPUTES, CLAIMS, AND REQUESTS FOR RELIEF WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.

(f) 30-Day Right to Opt Out
You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: [email protected], within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Company username (if any), the email address you used to set up your Company account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement.

10.4 Export

The App and Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.

10.5 Electronic Communications

The communications between you and Company use electronic means, whether you use the App or Site or send us emails, or whether Company posts notices on the App or Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in a hardcopy writing.

10.6 Assignment

You may not assign, delegate, or transfer these Terms or any rights or obligations hereunder, without the prior written consent of Company. Any unauthorized assignment shall be null and void. Company may freely assign or transfer these Terms, in whole or in part, to any affiliate, successor, or acquirer of all or substantially all of Company's business or assets relating to the Services, without restriction and without notice to you.

10.7 Force Majeure

Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond Company's reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, epidemics, labor disputes, telecommunications failures, power outages, internet service provider failures, third-party hosting or cloud service failures, governmental actions, cyberattacks, or any other force majeure event. In such circumstances, Company's obligations shall be suspended for the duration of the force majeure event.

10.8 Third-Party Links and Services

The Services may contain links to third-party websites, services, or resources that are not owned or controlled by Company. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10.9 Survival

The following sections shall survive any termination or expiration of these Terms: Section 3 (User Content), Section 5 (Indemnification), Section 6 (Disclaimers), Section 7 (Limitation on Liability), Section 9 (Copyright Policy), Section 10.1 (Governing Law and Jurisdiction), Section 10.3 (Dispute Resolution), and this Section 10.9 (Survival). Any provisions that by their nature should survive termination shall also survive.

10.10 Entire Agreement and Severability

These Terms constitute the entire agreement between you and us regarding the use of the App and Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

11. European Union Consumer Rights

This section applies exclusively to consumers residing in the European Union or European Economic Area (EU/EEA). These provisions are in addition to, and do not replace, your rights under applicable EU consumer protection laws.

11.1 Right of Withdrawal (14-Day Cooling-Off Period)

Under EU consumer protection laws, you have the right to withdraw from your subscription within 14 days of purchase without giving any reason.

Waiver for Digital Services: By purchasing a subscription and using our Services, you expressly consent to the immediate provision of digital content and acknowledge that you lose your right of withdrawal once the digital service has been fully provided or, for subscription services, once you begin using the Services.

How to Exercise Withdrawal: To exercise your right of withdrawal (where applicable), you must inform us of your decision by a clear statement sent to [email protected] before the 14-day period expires. If you withdraw, we will reimburse all payments received from you without undue delay and no later than 14 days from the day we are informed of your decision to withdraw.

11.2 EU Consumer Guarantees

As an EU/EEA consumer, you are entitled to a legal guarantee that digital content and services conform to the contract. If the digital content or service does not conform to the contract, you have the right to have it brought into conformity, to receive a proportionate reduction in the price, or to terminate the contract.

11.3 Unfair Contract Terms

Nothing in these Terms shall affect your statutory rights as an EU/EEA consumer. To the extent any provision of these Terms is found to constitute an unfair contract term under EU consumer protection laws, that provision shall not be binding on you.

11.4 Online Dispute Resolution

The European Commission provides an online dispute resolution platform for EU consumers, available at: https://ec.europa.eu/consumers/odr. You may use this platform to resolve disputes relating to our Services.

11.5 Digital Services Act (DSA) Compliance

In accordance with the Digital Services Act (EU) 2022/2065, we provide the following information:

• Point of Contact: For authorities, users, and recipients of the service: [email protected]
• Legal Representative: Sria Digital B.V., Fladderiepvliet 3, 3545 AJ Utrecht, Netherlands
• Content Moderation: We employ automated and human content moderation as described in Section 3.7
• Reporting Illegal Content: Users can report illegal content via [email protected]. Reports are reviewed within 48 hours.
• Transparency: Information about content moderation decisions, appeals, and complaint handling is available upon request

11.6 GDPR Rights

Your privacy rights under the General Data Protection Regulation (GDPR) are described in our Privacy Policy. As an EU/EEA resident, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact us at [email protected].

12. Contact Information

If you have any questions about these Terms or need to contact us for any reason, please reach out to our support team: